FAQ
What documents does a factoring company need for an invoice?
Usually the invoice, the signed rate confirmation, and a signed, readable bill of lading or proof of delivery, plus receipts or approvals for extra charges like lumper or detention. Your factor and the broker may require more, so check both.
Why was my proof of delivery rejected?
Common reasons are a missing receiver signature or date, an unreadable or cut-off scan, a load number that doesn't match the rate confirmation, or missing pages. Ask the factor for the exact reason in writing, then get a corrected copy.
Do I need the broker's approval for lumper or detention?
Often, yes. Many rate confirmations require the broker to approve extra charges before they're paid. Without it, the broker may short-pay, and the difference usually comes back to you through the factor.
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Last reviewed . General information, not legal, tax or financial advice. Factoring agreements differ, and each state adopts the UCC with its own changes. Check your own agreement, and talk to a qualified attorney or accountant about your situation. Factoring companies can appear in the Trucking Help Center directory, including through paid partner listings. A listing is not an endorsement, and these guides and tools don't rank or favor any provider.