Reefer dispatch for owner-operators
Refrigerated trailer for freight that has to stay at a set temperature.
We find and negotiate reefer loads on your lanes, coordinate pickups and deliveries, and handle detention, TONU, lumper and paperwork. 5% of the rate con or $250 a week, no contract.
Reefer
A refrigerated trailer with its own cooling unit that keeps freight at a set temperature, chilled or frozen. Reefers can also haul dry freight when the unit is off.
Freight it commonly carries
- Fresh fruits and vegetables
- Frozen foods and ice cream
- Dairy, meat and poultry
- Temperature-sensitive products such as some beverages and flowers
Typical shipments
- Produce from growing regions to grocery distribution centers
- Frozen food from a processor to a cold-storage warehouse
- Dairy from a plant to regional retailers
Equipment & capacity considerations
- The temperature setting and whether the unit runs continuously or cycles are set by the shipper.
- Pre-cool the trailer before loading when the shipper requires it.
- Some shippers require a washout or a clean, odor-free trailer.
- Keep fuel in the reefer unit and check it runs reliably before the trip.
Common challenges
- Strict appointment windows at food warehouses
- Temperature disputes or claims at delivery
- Produce loads that are ready late, causing long waits
- Washout costs and unit fuel on top of truck fuel
How THC dispatch helps
- Find reefer loads that fit your lanes and timing
- Confirm temperature instructions and pulp-temperature expectations before booking
- Communicate delays to the broker early
- Document waits for detention requests
Check before accepting a load
- Temperature setting, continuous or cycle, and any special handling
- Pickup and delivery appointment times
- Washout or pre-cool requirements
- Who pays lumper fees at the receiver
General industry information. Weight, dimensions, permits and endorsements are checked for each load against current rules.
Reefer dispatch pricing
Same two options for every truck type. You choose.
5%
of the rate confirmation total (linehaul + fuel surcharge)
$250
per week, only for weeks we book at least one load
No contract. Accessorials such as detention, layover, TONU and lumper are not included in the 5%. Compare both options with an example week.
Start reefer dispatch
A dispatcher contacts you to talk through your lanes and loads. Asking costs nothing.
Reefer dispatch questions
Can a reefer haul dry freight?
Yes. With the unit off, a reefer can haul dry freight. Some shippers still require a clean, odor-free trailer, so we confirm their requirements before booking.
What if the receiver says the temperature was wrong?
Keep the shipper's instructions from the rate confirmation and bill of lading and any reefer temperature records. We help organize what you have and communicate with the broker. The outcome depends on the facts and the agreements involved.
How is the dispatch fee calculated?
You choose one: 5% of the rate confirmation total (linehaul + fuel surcharge), or $250 per week, only for weeks we book at least one load. Accessorials such as detention, layover, TONU and lumper are not included in the 5%.
Are loads or rates guaranteed?
No. Load availability, rates, accessorial approvals and payment timing depend on the market, the broker and the agreements for each load.
Who approves each load?
You do. We don't book a load without your OK.