How to File a Freight Broker Bond Claim

Quick answer: How do I file a claim against a freight broker's bond?

Find the broker's surety company on its FMCSA Licensing & Insurance record and make sure that bond was active on your delivery date. Send the surety a written claim with copies of the rate confirmation, bill of lading, signed proof of delivery, invoice and your payment requests. The $75,000 is shared by every carrier who files.

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Key facts

Broker bond claim: key facts
Bond amount$75,000 BMC-84 surety bond or BMC-85 trust fund
Who pays the claimThe surety company or trustee on the broker's FMCSA record
Where to find itFMCSA Licensing & Insurance (L&I): active filings and insurance history
Shared limit$75,000 in total for all claims against that broker, not per carrier
What to sendCopies of the rate con, BOL, signed POD, invoice and payment requests
Your records right49 CFR 371.3: parties to a brokered load can review the broker's record of it

Step by step

  1. Ask for payment in writing

    Resend the invoice with the signed proof of delivery, then send a written demand with a clear deadline. Keep copies of everything you send and receive.

  2. Find the surety on the broker's FMCSA record

    Look the broker up in FMCSA's Licensing & Insurance system. The active filing shows the surety or trustee; if the bond changed, use the insurance history to find who held it on your delivery date.

  3. Get the surety's claim process

    Contact the surety company, give the broker's name and MC number, and ask how they want claims submitted. Many have a claim form.

  4. Send a complete claim package

    Include copies, never originals, of the rate confirmation, bill of lading, signed proof of delivery, invoice and your payment requests, plus the amount owed.

  5. Follow up and keep your options open

    Track the claim in writing. If the bond doesn't cover it or no bond was on file, you may need to pursue the broker directly, for example in small claims court or with an attorney.

Checklist

  • Broker's MC number and legal name
  • Surety or trustee that held the bond on your delivery date
  • Copy of the signed rate confirmation
  • Bill of lading and signed proof of delivery
  • Invoice and dated payment requests
  • Written demand with a deadline

FAQ

How much can I recover from a broker bond?

Up to what you're owed, but the bond is $75,000 in total for that broker. If several carriers file claims, the money can end up being shared among them, so file promptly once it's clear the broker won't pay.

What if the broker's bond was cancelled?

Check the broker's insurance history on FMCSA. If a bond was active on your delivery date, claim against that surety. If no bond was on file, you'll likely need to pursue the broker directly, for example in small claims court or with an attorney.

Can I see what the shipper paid the broker?

Federal rules (49 CFR 371.3) require brokers to keep a record of each brokered transaction for three years, and each party to the transaction has the right to review it. Some broker-carrier agreements try to waive this, so read yours before you sign.

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Official sources

General information, not legal or tax advice. Rules change; confirm your exact situation with the agency linked above.

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